Japanese version: here

Last Updated: 2026/5/12

m7soft (hereinafter referred to as “the Company”) sets forth this Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of user information, including personal information, in the applications and web services (collectively referred to as “the Service”) related to “Moonlight Jigsaw” provided by the Company.

By using this Service, you are required to read the full text of this Policy and agree to its terms.

This Privacy Policy has been prepared in Japanese, and an English translation is also provided. In the event of any discrepancy between the Japanese and English versions, the Japanese version shall prevail.

This Service may be provided to users residing in the European Economic Area (EEA) and the United Kingdom (UK), in which case the EU General Data Protection Regulation (GDPR) and the UK General Data Protection Regulation (UK GDPR) will apply. For details, please refer to the GDPR section at the bottom of this Policy.

This Service may be provided in certain states in the United States, including California, in which case privacy-related laws and regulations such as the CCPA (California Consumer Privacy Act) and others (e.g., CPRA, VCDPA, CPA, CTDPA) will apply. For details, please refer to the U.S. State Laws (CCPA, etc.) section at the bottom of this Policy.

1. User Information to be Collected and Collection Methods

In this Policy, “User Information” means information related to the identification of users, action history on communication services, and other information generated or accumulated in relation to users or their devices, which the Company collects based on this Policy.

The User Information collected by the Company in this Service, depending on the collection method, is as follows:

Information Collected via Third-Party Services used by this Service

• For Analytics Purposes
  • Device and user identifiers
  • History of pages viewed and operations performed by the user
  • Device information
  • Country
  • Language information
• For Troubleshooting Purposes
  • Device information and logs at the time of a crash
  • User identifiers
  • Language information

Information You May Provide via Inquiries

• Email Address

*Note: The above information may be directly entered by the user only when interaction with the administrator is necessary via the inquiry form on the Company’s website. *Note: This application will not automatically obtain such information for users who do not use the inquiry form.

Purchase Information

• None

*Note: Purchase information is managed by the platform providers, and the Company does not directly obtain payment information.

2. Purpose of Use

The specific purposes of use of User Information related to the provision of this Service are as follows:

• (1) To provide, maintain, protect, and improve this Service
• (2) To use and disclose as statistical information (without identifying individuals)
• (3) To measure user traffic and behavior
• (4) To respond to guidance and inquiries regarding this Service
• (5) To respond to acts that violate the Company’s terms, policies, etc., regarding this Service

3. Method for Requesting Cessation of Use

Users can stop using the Service at any time by deleting the application.

Anonymous data collected by third-party services will remain even after the application is deleted. You may apply to the Company for the deletion of this anonymous data. However, the Company cannot guarantee the complete deletion of data collected by third-party services used by the Company. Whether such data can be deleted and the scope of deletion are subject to the policies and procedures defined by each service provider. Upon receiving a deletion request, the Company will perform the deletion procedures or applications for these services to the extent possible, but please understand that the final action depends on the judgment of each service. Requests can be made via the contact information in this Policy. Please check your User ID in the settings before making an inquiry.

4. Children’s Privacy

This Service is not intended for persons under the age of 13 (or the age defined as a child in your region), and use by such persons is strictly prohibited. Even with parental consent, use of this Service is not permitted.

If a person under the age of 13 accidentally installs this Service, please delete the application immediately.

This Service is intended for persons aged 13 and over. However, persons under the age of 18 (or the age defined as an adult in your region) should obtain parental approval before use. This does not imply that the Service contains sexual or violent content.

Please note that the actual age at which the Service can be installed may vary slightly depending on the store’s age ratings.

5. External Transmission, Third-Party Provision, and Information Collection Modules

The following information collection module is embedded in this Service. Accordingly, User Information will be provided to the information collection module provider (including those located outside of Japan) as follows:

6. Third-Party Provision

The Company will not provide personal information among User Information to third parties (including those located outside of Japan) without the user’s prior consent. However, this does not apply in the following cases:

• (1) When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
• (2) When personal information is provided due to business succession resulting from a merger or other reasons
• (3) When personal information is provided to partners or the aforementioned information collection module providers (for analytics, advertising, etc.)
• (4) When it is necessary to cooperate with a national agency, a local government, or an entity entrusted by them in performing duties prescribed by laws and regulations
• (5) In other cases permitted by the Act on the Protection of Personal Information or other laws and regulations

7. Disclosure of Personal Information

When the Company is requested by a user to disclose personal information based on the provisions of the Personal Information Protection Act, the Company will disclose it to the user without delay after confirming that the request is from the user themselves. (If said personal information does not exist, the user will be notified to that effect.)

However, this does not apply if the Company is not obligated to disclose the information under the Personal Information Protection Act or other laws and regulations.

Please note that a fee (1,000 yen per request) will be charged for the disclosure of personal information.

8. Correction and Suspension of Use of Personal Information

• (1) If requested by a user to (i) correct personal information because it is not true, or (ii) suspend use because it is handled beyond the scope of the intended use or was collected wrongfully, the Company will, after identity verification, conduct an investigation without delay, and based on the results, perform the correction or suspension and notify the user.
• (2) If a user requests erasure and the Company deems it necessary, the Company will, after identity verification, erase the personal information and notify the user.
• (3) The above provisions do not apply if the Company is not obligated to perform corrections or suspension of use under the Personal Information Protection Act or other laws and regulations.

9. GDPR

The EU General Data Protection Regulation (GDPR) applies to users residing in the European Economic Area (EEA). Additionally, the UK General Data Protection Regulation (UK GDPR) applies to users residing in the United Kingdom (UK).

(1) Legal Basis for Processing Personal Information under GDPR

The Company processes personal information of users residing in the EEA/UK in accordance with the following legal bases:

Users may withdraw their consent at any time for processing based on consent.

(2) User Rights under GDPR

Based on the EU GDPR and UK GDPR, the Company guarantees the following rights to users in the EEA and UK:

• Right to access personal information
• Right to correction
• Right to erasure (Right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing

To exercise these rights, please contact us via the inquiry form. UK residents also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

(3) Data Transfer Outside the EEA and UK

In using third-party services, data transfer outside the EEA and UK may occur. These transfers are conducted based on appropriate safeguards such as “Standard Contractual Clauses (SCC)“.

(4) Contact Point for GDPR-covered Users

If you reside in the EEA or UK and have questions or wish to exercise your rights, please contact us through the inquiry window specified in this Policy.

10. Privacy Rights under U.S. State Laws (CCPA, etc.)

Based on the California Consumer Privacy Act (CCPA) and other U.S. state privacy laws (e.g., CPRA, VCDPA, CPA, CTDPA), the Company provides the following rights to applicable users:

• Right to disclosure of the categories and purposes of personal information collected
• Right to request the deletion of personal information

11. Contact Information

For comments, questions, or inquiries regarding the handling of User Information, please contact us via the inquiry form on our website.

Contact Form

12. Procedures for Amending the Privacy Policy

The Company will amend this Policy as necessary. If an amendment requires user consent by law, the amended Policy shall only apply to users who have consented. The Company will notify users of the implementation date and content via our website or other appropriate methods.

Enacted: 2026/5/12